How to generate a return? 

1. If it is a request from an after sales service, you can go to our website and fill in the form:

2. If it is a request for a return, you can make your request by e-mail at 

Please note that you must mention your customer account, the product to be returned, the reason for the return, the weight and size of the package, a photo AND send a copy of the invoice. 

A member of staff will get back to you as soon as possible with a confirmation of the return. After that, you will receive a label to print on your package.