How to generate a return?
1. If it is a request from an after sales service, you can go to our website and fill in the form: https://www.buytonow.com/en/garantie-en
2. If it is a request for a return, you can make your request by e-mail at firstname.lastname@example.org
Please note that you must mention your customer account, the product to be returned, the reason for the return, the weight and size of the package, a photo AND send a copy of the invoice.
A member of staff will get back to you as soon as possible with a confirmation of the return. After that, you will receive a label to print on your package.