How do I generate a return?
1. If this is an after-sales service request, please fill in the warranty form.
2. If you are requesting a return, you can send your request by e-mail to firstname.lastname@example.org
Please note that you must include the following information:
- Your customer account,
- The product(s) to be returned,
- The reason for the return,
- The weight and size of the parcel,
- A photo of the product(s) concerned,
- A copy of the invoice.
A member of staff will contact you as soon as possible to confirm the return.